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The UPS Store scans the equipment's serial numbers, packages and ships the returned equipment. Over and over I was getting calls from ATT on both wireless and home phone to return my equipment. i was told that, despite the return of the equipment, i would be charged $150 i ask if anyone else has had that p. The AT&T Support Community Forums - Find answers to questions about AT&T's products and services. Time Sensitive Return Policy. vcu mychart ) Equipment return question I cancelled my service due to ridiculous cost, so I get an email stating which equipment I need to send back BUT I don't have anything with that serial # on it? I'm assuming it's the main box with the DVR but I'm obviously not 100% sure. I've checked my junk folder too. All you need to return is the gateway and its power adapter. Last updated: November 21, 2023. cargo x pt 2 Personally I would advise against that and return the equipment as per the instructions linked. Mar 18, 2024 · You can return or exchange a device during the 14-day return period. Requires a return box (provided on request) for UPS dropoff. Or call The UPS Store at 1789 IMPORTANT: To ensure your AT&T account is properly credited. 200002592-2 Genie 2 P Genie 2 Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. fox 13 news app Mar 18, 2024 · You can return or exchange a device during the 14-day return period. ….

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